Refund Policy

Last Updated: May 1, 2026

At LearnClayArt, we want you to feel confident in your purchase.

Since all our products are digital downloads, they are delivered instantly after purchase and cannot be physically returned.


💡 Our Promise

We’re committed to providing high-quality guides that help you create with confidence. If you experience any issues, we’re here to help.


🔁 Refund Eligibility

You may be eligible for a refund if:

  • You did not receive your download after purchase
  • The files are corrupted or not accessible
  • You were charged incorrectly

⚠️ Non-Refundable Situations

Due to the nature of digital products, we do not offer refunds for:

  • Change of mind after purchase
  • Not downloading or using the product
  • Expectation mismatch (we recommend reviewing product details before buying)

💬 Need Help?

If you have any questions or issues, feel free to contact us:

📧 learnclayart@gmail.com

We aim to respond within 24–48 hours and will do our best to resolve your concern quickly.


🤝 Customer Satisfaction

Your experience matters to us.
We’re here to support your creative journey with polymer clay every step of the way.